“We define the difference-making skills and mindsets new managers need to succeed in the first several months on the job.”
Retailers operate in a challenging labor market. Though turnover is persistently high, particularly within store management, managers can drive much of store-to-store performance variation. The top deciles of stores within your organization likely outperform the bottom deciles by a significant margin.
We’ll help you define the managerial skills responsible for driving this variance and design rapid learning programs to teach your managers how to close the gap. In particular—in order to stem turnover and improve performance—we define the “difference-making skills and mindsets” new managers need to succeed in the first several months on the job. Then, we build blended content to reinforce these skills.
We’re transforming the world of business with corporate learning programs that inspire excellence in leadership, customer service and more. Here’s how we’ve helped our clients generate news.